Guest Control is a tool to account and manage digital requests from clients, from bookings to payments of products or services.
Forget about queues, crowdings, or having to ask a staff member to get a service.
With nothing more than a QR CODE, your client can make a service request remotely.
Your client does not need to download an app. Everything is inside a single platform.
MOST FREQUENTLY ASKED QUESTIONS ABOUT GUEST CONTROL
Yes, and we have already put in place a Privacy Governance Program based in RGPD and other applicable laws. On the Privacy tab, there are more details regarding our technical and managerial security measures, and also the DPOs (Data Protection Officers) contacts.
There is no need. We have an ELT process (Extract, Load, Transform) that access the data straight from your databank, realizes the needed transformation, conjugates it with other variables and returns the information directly to the Zoox Eye front end, without any kind of recording in our database. When we need to store the client’s database in the Zoox Cloud environment, the data is never incorporated into our Data Lake, it stays in a bucket dedicated to the client.
Zoox has a specialized team to do these researches and numerous database partners. Since we are a large hub of clients and data, we’ve got tremendous potential of connexions to negotiate information on a large scale. We can even extract data from segmented research made by Zoox clientbase.
We are a data hub and, therefore, we have easy access to different kinds of bases. Besides that, we can use these databases alongside our expertise in building models to create predictive intelligence. Anticipating trends, reducing costs, diminishing risks and promoting value in a customized way to your business.