In the hospitality business, the consumer experience is the key to success. Today the world is becoming more and more digital and providing a good technological experience is important. And the free WiFi for guests is a very important decision factor.
Research has shown that an open and free WiFi access point is the number one decision factor for 49% of guests. Have you thought how much money your hotel or hostel loses when you stop offering this service?
Is it worth offering free WiFi for guests?
Research has shown that free WiFi access point is the number one decision factor for 49% of guests. Have you thought how much money your hotel or hostel loses when you stop offering this service?
Having a WiFi hotspot in a hotel is just the beginning, technology has come to change the field of hospitality. Today there are rooms using voice activation, Room Service being provided by artificial intelligence, and every year there are more and more Technological innovations occurring around the world.
In a recent survey, 64% of guests said it is “extremely important” that Hotels invest in technology. Digital presence, tablets, streaming, and smartphones were some of the keywords that came up during the research.
To be competitive, it is important to meet consumer demand, and more and more they are looking for technology, innovation and connectivity. These needs can be met with a simple measurement: using a WiFi manager.
Zoox Smart WiFi improves the customization, speed and security of your connection and goes much further. Through our technology that enables data enrichment, it is a strategic tool to generate new business.
When your guest connects to the network and authorizes the sharing of personal data, our solution automatically cross references the information with others data available online and creates traces a complete user profile. All this is done according to the current laws.
To better understand how the consumer experience is changing, we have created a free guide on WiFi and Hospitality. In our guide you will find vital information on market trends and how to create the experience that your guests are looking for.