CRM
18 de July de 2019
5 Tips to Reduce Your Company’s Churn Rate
Every business wants more customers, but some customers will stop using your service. Do you know that reason? If you do not know, that ignorance can result to an increase in your company’s churn rate. The impact of churn rate can help or hurt a company’s potential for growth and competitiveness. The churn rate is… View Article
4 de June de 2019
The Net Promoter Score: Revealing Customer Satisfaction
Before buying a product or a service, most people seek recommendations. According to the Nielsen’s Global Trust Report on Advertising, 83% of respondents said they rely on recommendations from family and friends more than any other form of advertising. More than ever, creating a good reputation is necessary to maintain a business. But how? The… View Article
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