Varejo

RETAIL GIANT REDESIGNS SALES STRATEGY THROUGH DATA

Technology to transform and unify digital and physical shopping experiences and increase profits through campaign segmentation.

24h

was the time required to implement and activate the solution in stores

+ 3 million

unique user data, in compliance with LGPD, have already been collected and processed

Challenge

One of the largest retail chain managers in Brazil invests in technology to transform and unify digital and physical shopping experiences and also increase profits through campaign segmentation.
With over 50 thousand employees and a massive presence throughout the Brazilian territory, one of the largest retail groups has not always been digital. But investment in technology and big data has become the focus of this retail giant with efforts to unify digital and physical experiences to increase cross sell and up sell and avoid stockpiling products.

Solution

Thus, the group bet on the growth of its strategy team and also invested in technology to expand its customer base. Through Smart WiFi, the company can impact with flash promotions and encourage the purchase of additional items.
Zoox helps them personalize their campaigns and communicate better with specific audiences: elder women, young men, and even block ads for children, following all the guidelines set by LGPD.

Result

24h

was the time required to implement and activate the solution in stores

+ 3 million

unique user data, in compliance with LGPD, have already been collected and processed

+1,000

stores rely on Zoox’s Smart Wi-Fi technology