Seguros

More Data-Driven Insurance: investment in data reduces operational burden and improves business strategy

Leading health insurance provider in Brazil was able to improve its business strategy and focus the teams’ energy on intelligent and integrated analysis with Zoox solution.

+ 200

average hours per month worked to ensure quality and delivery schedule since the 2nd semester of 2021

6 hours

is new time for data extraction by the Business Planning team, which previously took 3 to 4 months

Challenge

The company has a team focused on business, but that operated with a heavy workload involving extraction and analysis of data such as price tables, competitors’ products and updated data from customers and prospects.
As data capture has always been and will continue to be necessary, what was missing was to unburden the team so that data analysis and strategic decision making would be the focus.

Solution

Tasks that before were done in 3 or 4 months, now are concluded in only 6 hours. This is the new reality for the commercial team of the national leader in the sector of group and corporate health plans, after starting to invest in data.
With the implementation of the solution, the company’s brokers began to access strategic information more easily and quickly. And this democratization of access to information among employees and the use of insights to think about strategic planning will be further encouraged.

Result

+ 200

average hours per month worked to ensure quality and delivery schedule since the 2nd semester of 2021

6 hours

is new time for data extraction by the Business Planning team, which previously took 3 to 4 months

+ de 5

Zooxers directly involved in the project, including project manager, developers and data analysts

+ 3 thousand

+more than 3 thousand brokers and other collaborators impacted